Best to Stick With the Basics When I was an in-the-trenches retailer, I attended countless trainings on pretty much any topic you can imagine. But I’m not going to lie, training didn’t always feel productive. In fact, I often left wondering why we were always harping on “best business practices” when really what I needed to know was how to handle the one-off stuff. Like, rather … Continue reading Hoosiers Layup or Tomahawk Jam?
Just Because You Want Change Doesn’t Mean You Will Change Retailers tell me all the time that they want to make ‘a big change’, but rarely do they know what this change looks like. Sure, they exclaim their readiness to rock the boat, but they are too far from water to set sail in the first place. Often folks think I’ll define this change for … Continue reading 4 Steps to Your Big Change