Love and Business

Last week at The Running Event, the keynote speaker uttered words every single business owner needs to hear—He said, “Love and business…there’s plenty of room to cultivate both.” Love and business. Two terms that typically don’t get much playing time. Not together, anyhow. But this guy insisted that any business’s future relevance depends on both working as one. The speaker was Walter Robb, former CEO … Continue reading Love and Business

Train Like a Classroom Teacher

The 7 Steps of Quality Retail Training Before I worked in specialty retail, I was a classroom educator. Straight out of the military I took a job as a non-credentialed physical education teacher. I lined kids up like they were in basic training and had them shout a call-and-response while I guided them through stretches and calisthenics. They loved it, I loved it, but the … Continue reading Train Like a Classroom Teacher

Your Goal is Not to Sell

Your Goal is Not to Sell – It’s to Connect “Stop selling stuff.” That’s what I tell retailers looking for a new, innovative way to approach the day. None think I am serious, but I am. I usually end up having to repeat myself. “No really,” I say. “Stop selling stuff. Just stop.” But my words are so far out in left field that folks … Continue reading Your Goal is Not to Sell

14 Ways to Sell More Today

14 Ways to Sell More Today (Let Feeling Be Your Guide) You probably think products or services are what you sell. Bikes, shoes, software, tents, beer, americanos, refurbished axes, therapy sessions, or whatever. Sure, all day long you trade these things for pieces of green paper, but these goods are not the most important thing in your inventory. Your fastest turner is not what carries the weight … Continue reading 14 Ways to Sell More Today

TG Training and Education

No matter what you do, I can be of service to your organization. But first you (and your team) have to want to evolve. Big difference between lip service and action. Bottom line: you have to want to shift your status quo. Here’s a secret – even if everything is rolling along just fine, your now, your status quo, will benefit from a shift. Kind of … Continue reading TG Training and Education