Train Like a Classroom Teacher

The 7 Steps of Quality Retail Training Before I worked in specialty retail, I was a classroom educator. Straight out of the military I took a job as a non-credentialed physical education teacher. I lined kids up like they were in basic training and had them shout a call-and-response while I guided them through stretches and calisthenics. They loved it, I loved it, but the … Continue reading Train Like a Classroom Teacher

The Game-Changer

Using Whole-Team Collaboration to Take Your Team to the Next Level Recently I spoke to a room filled with some of the best retailers in the running industry. We did a brainstorming breakout during which small groups of folks bounced from one idea table to the next while jotting down thoughts on a particular topic. I encouraged everyone to refrain from self-editing. Which is to … Continue reading The Game-Changer