10 Ways to Find the Right Staffer

Every retailer wants to know how to hire good people. But not just good people, good people who can also do high-quality work. Too often we hire candidates only to find they have one of these traits or the other, rather than the ideal combination of both. Often they are great people with ho-hum selling skills, or they are somewhat impersonal but can sell the … Continue reading 10 Ways to Find the Right Staffer

Doing it Right

6 Attributes of the Best Salespeople Folks who work in specialty tend to eschew the moniker of salesperson. Many managers even re-title the staff to hide the truth. They call themselves specialists or experts, professionals or associates. Apple’s no stranger to such retail smoke and mirrors—their employees are deemed geniuses. Sheesh. Sort of pretentious, but pretty genius, too. Gulp. But make no mistake, every last one … Continue reading Doing it Right