WHO HAS TG WORKED WITH?
Fleet Feet Sports: TG has worked at many Fleet Feet retail locations, but also with Fleet Feet Incorporated. Mostly customer service and leadership development. Also workshops and breakouts at their annual conference.
Omega Sports: Customer service and management training.
Pacers Running: Customer service training.
Charm City Run: Customer service training.
Run For Your Life: Customer service training.
Runner’s Roost: Customer service training. Apparel management training.
Patagonia @ Bend: Customer service training.
GU: Sales team gathering. Leadership development.
Asics: Customer service training.
Saucony: Customer service training.
The Running Event (TRE): Various breakouts and workshops covering specialty retail topics (2015, 2016, 2017, 2018).
Nassau Community College (Long Island, NY): Walk across America keynote.
Crayons to Computers (non-profit): Coaching and consulting.
TOM’S CLIENTS’ KIND WORDS:
“TG is a badass retail preacher!” (Jeff O., Fleet Feet Sports Sacramento)
“I’ve been working our sales floor this afternoon and the service KICKS ASS right now. Seriously. We feel like a very well oiled machine. People really took the advice to heart and are putting it to use. It is very cool to see.” (Rod B., Patagonia @ Bend)
“We recently held our national sales meeting. Our industry is facing many challenges, and I want our reps to engage differently with our customers. Tom has been working with many retailers, and his unique background as a specialty store owner, an educator, and a storyteller made him uniquely qualified for this meeting. From the moment Tom was introduced to the room, he took over the audience. His content was very relevant to our sales team, and the team was engaged throughout the meeting. I highly recommend working wth Tom!” (Jon Parker, GU Energy Labs, Senior Regional Sales Manager)
“The day was uplifting and motivating! Your energy and genuine compassion are infectious!” (Sarah, Fleet Feet Sports Cleveland)
“One of the biggest challenges with brick and mortar is sharing our story and connecting with our community and staff to win in retail. You understand that and deliver it well.” (Brian N., Charm City Run)